FREQUENTLY ASKED QUESTIONS

With RENT ME MALLORCA Rent a Car there are no unpleasant surprises.

 

Can I choose the brand or model of my car?

If, at the time of delivery, we have the model you want, we will gladly deliver it to you. If the category you request is not available, then a higher category will be given to you at no additional charge. Model and color will depend on the vehicles that we have available in our office at the time of delivery.

Do I need a credit card to make my booking?

No. We only request a deposit that can be paid either by credit card, debit card or in cash.

Are there age restrictions for renting a car?

Minimum one year of driving license. Minimum age 19 years. Supplement "Young Driver" between 19 and 25 years of €15 / day. Only "FIAT PANDA, LANCIA YPSILON, SKODA FABIA AND RENAULT CLIO" can be rented. All risk cannot be applied and the amount of the franchise is €500.

Who can drive the car?

Only the people who appear in the rental agreement as the main or additional driver.

Can I take a car off of the islands?

No. You are not allowed, not even within islands. You are not covered by our insurance.

Can I reduce the excess to 0 €?

If it′s posible. When making your reservation, you have the option of contracting the SCDW insurance with which the excess is eliminated, but not the deposit. Only valid for people over 25 years of age.

Can I have a look to the rates before booking the car?

Once you have entered the place and dates where you want to rent your vehicle in the Reservations Panel, you will be able to confirm availability and price immediately without any commitment. And, if you agree with those prices, you can continue with the reservation.

Fuel Policy

The deposit is returned with the same level of fuel that was delivered to you, if this is not the case, the price rate is as follows:

FIAT PANDA, LANCIA YPSILON: €20

SKODA FABIA, RENAULT CLIO, OPEL CORSA: €25

OPEL ASTRA: €33 €

No refunds of any kind will be made. Rates may change without notice, based on increases/decreases in fuel prices.

Which documents do I need to receive my car?

Please have your passport or DNI handy, your driver′s license. If there are additional drivers, they must carry a passport or ID and their driver′s license.

Can I return the car in a different place than I received it?

Yes. It is enough if it is specified at the time of booking, as long as this and our delivery and collection areas.

How can I cancel my reservation? Is there any penalty for canceling

Simply by calling +34 610185077 or by sending an email to rentmemallorca@gmail.com The cancellation is completely free, please do so with a minimum of 48 hours.

Will I receive my car in the Airport?

Yes. We deliver the vehicle at the airport, in front of the arrivals terminal. All instructions are received when confirming your reservation.

Can you deliver/pick up the car to my Flat/hotel/Villa? Do I have to pay extra?

Yes, we deliver your vehicle where you indicate, as long as it is in the delivery and collection areas. Please provide us with the correct time and full address of the place of delivery/return. It will have an additional cost depending on the distance.

Is the compulsory car insurance included in the fee?

Yes, the compulsory vehicle insurance for damage to third parties is always included in the price, at no additional cost.